— technical support and application maintenance
Application
Support
PODSCRIPTOM
An app cannot be released and forgotten: new system versions appear, store rules change, small errors accumulate. Without regular attention it will one day simply stop launching for a share of your users.
Fill out the briefWhat support includes
Who this is for
- Companies whose app works but who have no development team of their own.
- App owners left without their previous contractor.
- Services where a failure in the app means direct financial loss.
Specializations
Broad range of Digital services: analytical, creative and technical solutions for business.
How we work
- We get to know the project: code, server, credentials and current state.
- We fix whatever needs urgent attention and compile a list of risks.
- We set up error monitoring and agree the procedure for requests.
- We release updates on an agreed schedule.
- Once a month we report what was done and suggest what to improve next.
Works
We attract customers for your business via internet marketing and IT. We develop beautiful websites, games and software. We create services that are easy to work with. We accept websites for support and promotion. We carry out an extensive analysis of the goals and habits of users, so that the interfaces can become closer.
Our clients
We are trusted to create simple and complex services that people can use every day.
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Frequently asked questions
Will you take on an app written by another team?
Yes. We start with a review of code and documentation quality. If the project is in poor shape, we will say honestly what support will cost and whether rewriting part of it would be better value.
How often are updates needed?
At least a couple of times a year for compatibility with new system versions. If the app is actively used, updates usually come out more often as changes accumulate.
What if the app goes down at night?
The response procedure is agreed in advance. For services where downtime is critical we set up alerts and arrange out-of-hours duty.
Will we keep our credentials?
Yes, the store and server accounts remain yours. We work under our own access, which you can revoke at any time.
News
All events of the team and around it.
