— technical support and website maintenance
Website
Support
PODSCRIPTOM
A website left unattended breaks quietly: form mail stops arriving, a certificate expires, an outdated engine version turns into a hole. Support means such things are noticed by your contractor, not by your client.
Fill out the briefWhat support includes
Who this is for
- Companies without an in-house developer whose website takes part in sales.
- Those whose previous contractor left them without support after handover.
- Organisations with requirements for security and uninterrupted operation.
Specializations
Broad range of Digital services: analytical, creative and technical solutions for business.
How we work
- We run an audit: the state of the site, versions, backups and obvious risks.
- We fix whatever needs urgent attention.
- We set up monitoring, backups and a procedure for requests.
- We work through your tasks within agreed timeframes.
- Once a month we send a report on what was done and what is worth planning.
Works
We attract customers for your business via internet marketing and IT. We develop beautiful websites, games and software. We create services that are easy to work with. We accept websites for support and promotion. We carry out an extensive analysis of the goals and habits of users, so that the interfaces can become closer.
Our clients
We are trusted to create simple and complex services that people can use every day.
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Frequently asked questions
Will you take on a site you did not build?
Yes, that is the usual case. We start with an audit: we look at the code and the server state, then say honestly what can be supported as is and what would be cheaper to rebuild.
How quickly do you respond?
Response times are agreed in advance and split by severity: site down — we start immediately; a text change — in the normal queue. Specific times are written into the contract.
What if there are almost no changes in a month?
Then a minimal package makes sense: monitoring, backups and security updates, with one-off tasks charged as they arise. There is no point paying for unused hours.
Will we keep access to the site?
Of course. All credentials remain yours; we work under our own accounts. You can end the cooperation without losing control of the site.
News
All events of the team and around it.
